Home Emergency Call System: Safety at Home at the Touch of a Button
Greater safety, independence, and quality of life: With a home emergency call system, you’re well protected in your daily life. It offers peace of mind, especially for people who live alone or have health limitations—because in an emergency, all it takes is the push of a button to get immediate help.
Our home emergency call service in partnership with the Johanniter
In partnership with Johanniter-Unfall-Hilfe, we offer a reliable and proven in-home emergency call system that you can count on at all times. In an emergency, pressing a button connects you directly to the emergency call center, which responds immediately and arranges exactly the help you need.
The in-home emergency call system can be easily integrated into daily life and offers a high level of security, especially for people who live alone or need assistance. Combined with our household support services, this ensures reliable care in the comfort of your own home.
Under certain circumstances, the home emergency call system may even be free of charge: If a care level has been assigned, long-term care insurance providers often cover all or part of the costs.
Frequently Asked Questions About Home Emergency Response Systems
How does a home emergency call system work?
A home emergency call system consists of a base station and a portable emergency button (wristband or necklace). In an emergency, you press the button and are immediately connected to a 24-hour emergency call center. The center will promptly arrange for the appropriate assistance—such as family members, an on-call service, or emergency medical services.
Who would benefit from a home emergency call system?
A home emergency call system is particularly useful for older adults, people living alone, or those with health limitations. It provides greater peace of mind in daily life and makes it possible to live independently in one’s own home for longer. Family members also benefit from this added security.
How much does a home emergency call system cost, and does the long-term care insurance cover the costs?
The cost of a home emergency call system depends on the plan you choose. If you have a recognized long-term care level, the long-term care insurance fund will often cover all or part of the cost of the basic plan. Without a long-term care level, the home emergency call system must generally be paid for out of pocket.
What happens when I activate the home emergency call system?
As soon as you press the emergency button, a connection to the emergency call center is established automatically. There, your situation will be assessed and the necessary assistance will be organized immediately—from contacting your family members to dispatching emergency medical services.
How is a home emergency call system installed and set up?
Installing a home emergency call system is simple and straightforward. The system is usually set up by qualified technicians and is ready to use right away. You’ll receive a brief orientation so you can use the home emergency call system safely in your daily life.